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Quality policy

Last updated: 1 November 2026

Commitment

VANTAG is committed to delivering useful, measurable and honest work, and to continuously improving how it is done. This policy sets out the principles behind every project.

Principles

  • Measure before and after: decisions are based on data (performance, rankings, usage), not assumptions.
  • Honesty: no promises about results that do not depend on us, such as search rankings or AI mentions.
  • Technical quality: clean, accessible, documented and maintainable code.
  • Security and privacy by design: least necessary access, verified backups and protection of each client’s data.
  • Clear communication: written proposals, realistic timelines and explanations without jargon.
  • Continuous improvement: every project is reviewed to learn and adjust processes.

Review

This policy is reviewed at least once a year and whenever services change. Signed by Jose Manuel Fernández Álvarez, head of VANTAG.

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